Course Description:
The Certified Pega Business Architect (CPBA) Course is designed to equip professionals with the expertise to bridge the gap between business needs and technical implementation using Pega’s robust BPM (Business Process Management) platform. This course focuses on developing skills in gathering requirements, designing process solutions, and translating business objectives into functional Pega applications. Participants will learn to analyze business challenges, define user stories, model end-to-end processes, and collaborate effectively with technical teams to ensure solutions align with business goals. By the end of this program, learners will gain the proficiency to work as a Pega Business Architect, making strategic decisions, driving process improvements, and ensuring successful Pega project delivery across various industries.
Key Features of Course Divine:
- Collaboration with E‑Cell IIT Tirupati
- 1:1 Online Mentorship Platform
- Credit-Based Certification
- Live Classes Led by Industry Experts
- Live, Real-World Projects
- 100% Placement Support
- Potential Interview Training
- Resume-Building Activities
Career Opportunities After Certified Pega Business Architect (CPBA) Certified Course:
- Pega Business Architect
- Pega Solutions Consultant
- Pega Process Analyst
- Business Process Consultant
- BPM (Business Process Management) Specialist
- Pega Project Manager
- Pega Implementation Lead
- Digital Transformation Consultant
- Enterprise Solution Architect
- Pega Application Designer
- Business Systems Analyst
- Customer Experience (CX) Analyst
- Pega Delivery Manager
- Pega Product Owner
- Business Process Consultant for BFSI, Insurance, Healthcare, and IT
- Pega Operations Analyst
- Pega Workflow Consultant
- Process Improvement Specialist
- Pega Solution Designer
- IT-Business Integration Specialist
Essential Skills you will Develop Certified Pega Business Architect (CPBA) Certified Course:
- Business process analysis and modeling
- Requirement gathering and documentation
- Translating business needs into Pega solutions
- Designing end-to-end process flows
- Creating and managing user stories
- Stakeholder management and communication
- Collaborating with technical teams effectively
- Process optimization and improvement techniques
- Risk assessment and mitigation in Pega projects
- Decision rules and case lifecycle management
- Mapping business rules to Pega applications
- Understanding Pega framework and architecture
- Customer journey and experience analysis
- Change management and solution adoption
- Agile methodology application in Pega projects
- Prioritizing business requirements
- Documentation of functional specifications
- Pega platform navigation and case design
- Effective problem-solving in process automation
- Business-IT alignment and governance
Tools Covered:
- Pega Platform (PRPC)
- Pega App Studio
- Pega Case Designer
- Pega Process Modeler
- Pega Decisioning and Decision Rules
- Pega Customer Decision Hub
- Pega App Explorer
- Pega Data Designer
- Pega Report Browser / Analytics Tools
- Pega App Studio Collaboration Tools
- Pega Deployment Manager
- Pega Guardrails and Best Practices Tools
- Pega Scenario Testing Tool
- Pega Integration Designer
- Pega UI/UX Designer Tools
- Pega Tracer and Clipboard for Debugging
- Pega SLA and Work Queue Management Tools
- Pega Agile Workbench
- Pega Application Lifecycle Management (ALM) Integration
- Pega Collaboration & Case Comments Tools
Syllabus:
Module 1: Introduction to Pega and BPM Overview of Pega Platform and Pega ecosystem Basics of Business Process Management (BPM) Roles and responsibilities of a Pega Business Architect.
Module 2: Understanding Business Requirements Requirement gathering techniques Stakeholder analysis and management Translating business needs into functional specifications.
Module 3: Case Management and Life Cycle Introduction to case types and stages Designing case life cycles Handling complex case hierarchies.
Module 4: Pega App Studio and Process Modeling Navigating Pega App Studio Designing process flows and workflows Task assignment, queues, and SLAs
Module 5: Decision Rules and Business Logic Configuring decision rules and policies Implementing business rules in Pega Decision tables, decision trees, and strategies.
Module 6: Collaboration and Documentation Using Pega Agile Workbench Managing requirements and user stories Documentation best practices.
Module 7: User Interface and Experience Design Designing UI using Pega tools Forms, sections, and harness configuration Ensuring user-centric experience.
Module 8: Integration and Data Management Working with Pega Data Designer Integration with external systems and services Data mapping and management best practices.
Module 9: Testing, Deployment, and Governance Pega Scenario Testing and Debugging Deployment process and ALM integration Adhering to Pega Guardrails and best practices.
Module 10: Real-Time Projects and Case Studies Hands-on project implementation Process optimization case studies Preparing for CPBA certification exam.
Industry Projects:
- Loan Application Processing System
- Insurance Claim Management
- Customer Onboarding Solution
- Employee Onboarding Process
- Credit Card Application Management
- Mortgage Processing System
- Customer Service Ticketing System
- Policy Renewal Automation
- Order Management System
- Travel Request Approval System
- Fraud Detection and Resolution Workflow
- Loan Restructuring Management
- Customer Feedback Management System
- Vendor Onboarding Process
- Healthcare Patient Registration
- Claims Appeals Management
- Retail Returns and Refund Management
- Regulatory Compliance Tracking System
- IT Service Request Management
- End-to-End BPM Implementation Project
Who is this program for?
- Business Analysts looking to specialize in Pega BPM solutions
- Process Analysts and Process Improvement Professionals
- IT Professionals aiming to bridge business and technical teams
- Pega System Architects seeking a business-focused skillset
- Project Managers managing Pega implementations
- Solution Consultants working in digital transformation projects
- Professionals in Banking, Financial Services, Insurance (BFSI) domain
- Healthcare and Insurance domain specialists
- Customer Experience (CX) and Operations Analysts
- Enterprise Architects aiming to align IT solutions with business goals
- Product Owners or Business Leads in Pega projects
- Agile Practitioners working on Pega BPM initiatives
- Consultants involved in process automation and workflow management
- Professionals pursuing a career in business process design and automation
- Team Leads coordinating business and technical deliverables
- Digital Transformation Specialists
- Entrepreneurs or Startups implementing workflow automation
- Professionals preparing for global Pega CPBA certification
- Analysts involved in regulatory compliance and governance processes
- Anyone interested in learning Pega to optimize business processes across
How To Apply:
Mobile: 9100348679
Email: coursedivine@gmail.com
