The Hospital & Healthcare Management program equips learners with the essential knowledge and practical skills required to efficiently manage modern healthcare organizations. This course covers hospital operations, patient care coordination, quality management, health laws, accreditation standards, medical administration, and healthcare technology. Designed for aspiring healthcare professionals and administrators, the program blends industry-relevant concepts with real-world case studies to prepare you for leadership roles in hospitals, clinics, and healthcare systems. By the end of the course, you will gain the confidence to manage healthcare services, improve patient outcomes, and ensure the smooth functioning of healthcare facilities.
Module 1: Introduction to Healthcare & Hospital Systems Overview of healthcare industry Types of hospitals & healthcare facilities Structure & departments in a hospital Roles of healthcare professionals.
Module 2: Hospital Administration & Operations Management Daily hospital operations Facility management Patient flow management Department coordination.
Module 3: Healthcare Quality & Accreditation (NABH/NABL) Quality assurance concepts Accreditation standards Patient safety protocols Audit & compliance processes.
Module 4: Healthcare Laws, Ethics & Policies Medical ethics Patient rights & responsibilities Insurance policies Legal frameworks in healthcare.
Module 5: Hospital Finance & Budgeting Healthcare budgeting Cost control techniques Billing & insurance management Revenue cycle management.
Module 6: Healthcare IT & Digital Health Systems HMIS introduction EMR/EHR systems Telemedicine tools Healthcare data & reporting.
Module 7: Human Resource Management in Hospitals Staffing & scheduling Employee training & development Performance evaluation HR policies in healthcare.
Module 8: Inventory & Pharmacy Management Stock handling and tracking Pharmacy workflow Supply chain processes Procurement procedures.
Module 9: Patient Care Management & Service Excellence Patient experience strategies Communication & counseling Handling grievances Service quality improvement.
Module 10: Hospital Strategic Planning & Leadership Organizational planning Healthcare leadership skills Crisis & risk management Decision-making in hospitals.
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Email: coursedivine@gmail.com
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