About Course
The ServiceNow CIS – Strategic Portfolio Management (SPM/ITBM) Certified Course is designed to provide practical knowledge and hands-on skills for managing strategic planning, portfolios, projects, resources, demands, and investments using ServiceNow SPM. Learners will understand how to align business strategy with IT initiatives, prioritize investments, manage project portfolios, plan resources, evaluate demands, track financials, manage risks, and monitor strategic performance. The program prepares professionals to support enterprise-level SPM implementations and improve decision-making through centralized planning, automation, reporting, and performance analytics.
Key Features of Course Divine:
- Collaboration with E‑Cell IIT Tirupati
- 1:1 Online Mentorship Platform
- Credit-Based Certification
- Live Classes Led by Industry Experts
- Live, Real-World Projects
- 100% Placement Support
- Potential Interview Training
- Resume-Building Activities
CAREER OPPORTUNITIES AFTER – SERVICENOW CIS – SPM / ITBM:
- ServiceNow SPM Consultant
- ServiceNow SPM Administrator
- ServiceNow ITBM Consultant
- Strategic Portfolio Management Consultant
- ServiceNow Implementation Consultant
- Project Portfolio Manager
- IT Portfolio Analyst
- Program Management Analyst
- Demand Manager
- Resource Management Analyst
- IT Business Analyst
- ServiceNow Technical Consultant
ESSENTIAL SKILLS YOU WILL DEVELOP – SERVICENOW CIS – SPM / ITBM:
- Strategic Portfolio Management (SPM)
- Strategic Planning & Business Alignment
- Project & Portfolio Management
- Demand Management & Prioritization
- Resource & Capacity Planning
- Investment & Financial Management
- Goal & Initiative Management
- Project & Program Planning
- Risk, Issue & Dependency Management
- Scenario & Portfolio Planning
- Workflow Automation & Process Management
Tools Covered:
- ServiceNow Strategic Portfolio Management (SPM)
- Project Portfolio Management (PPM)
- Portfolio Management
- Investment Management
- Demand Management
- Resource Management
- Strategic Planning
- Scenario Planning
- Goal & Initiative Management
- Financial Planning
- ServiceNow Flow Designer
- Performance Analytics
- Reports & Dashboards
Syllabus:
MODULE 1: SPM FUNDAMENTALS
- ServiceNow SPM Overview & Architecture
- SPM Applications & Navigation
- Users, Groups, Roles & Access
- SPM Administration & Configuration
MODULE 2: STRATEGIC PLANNING
- Strategic Planning Fundamentals
- Business Goals & Strategic Objectives
- Strategic Initiatives & Alignment
- Planning & Performance Tracking
MODULE 3: PORTFOLIO MANAGEMENT
- Portfolio Structure & Configuration
- Portfolio Planning & Prioritization
- Investment Planning & Evaluation
- Portfolio Performance Management
MODULE 4: DEMAND MANAGEMENT
- Demand Creation & Intake
- Demand Assessment & Scoring
- Demand Prioritization
- Demand-to-Project Conversion
MODULE 5: PROJECT & PROGRAM MANAGEMENT
- Project Planning & Configuration
- Project Tasks, Milestones & Dependencies
- Program Management
- Project Status & Performance Tracking
MODULE 6: RESOURCE MANAGEMENT
- Resource Planning & Allocation
- Resource Capacity & Availability
- Skills & Resource Profiles
- Resource Forecasting & Utilization
MODULE 7: FINANCIAL MANAGEMENT
- Financial Planning Fundamentals
- Budget & Cost Management
- Investment & Project Financials
- Financial Reporting & Analysis
MODULE 8: SCENARIO, RISK & GOVERNANCE
- Scenario Planning & What-If Analysis
- Portfolio Risk Management
- Issues, Risks & Dependencies
- Governance & Decision-Making
MODULE 9: AUTOMATION, REPORTING & INTEGRATION
- Flow Designer & Process Automation
- SPM Reports & Dashboards
- Performance Analytics
- IntegrationHub & REST APIs
MODULE 10: CIS-SPM IMPLEMENTATION & PROJECT
- SPM Administration & Troubleshooting
- SPM Implementation Best Practices
- Portfolio Optimization & Performance Management
- Real-Time Enterprise SPM Implementation Project
Industry Projects:
- Strategic Planning & Business Goal Alignment
- Enterprise Portfolio & Investment Management
- Demand Intake & Prioritization
- Project & Program Portfolio Management
- Resource Capacity & Allocation Planning
- IT Budget & Financial Planning
- Portfolio Risk & Dependency Management
- Scenario Planning & What-If Analysis
- SPM Executive Dashboard & Performance Analytics
Who is this program for?
- ServiceNow Administrators & Developers
- SPM / ITBM Professionals
- Project & Portfolio Managers
- Program Managers
- Business Analysts
- IT Strategy & Planning Professionals
- Resource & Capacity Management Professionals
- IT Financial Management Professionals
- IT Operations & Transformation Professionals
- ServiceNow Implementation Consultants
How To Apply:
Mobile: 9100348679
Email: coursedivine@gmail.com
📩 After Successful Payment
Please share the following details with us to confirm your enrollment:
- Full Name
- Course Name
- Payment Screenshot / Transaction ID
- Email Address
- Mobile Number
Email: info@coursedivine.com
WhatsApp: +91 9100348679.
