The Salesforce Development & Administration Certified Course is designed to provide learners with in-depth knowledge of Salesforce CRM, covering both administrative and development aspects. This course equips participants with the skills to configure, customize, and extend Salesforce applications, making them job-ready for roles like Salesforce Administrator, Developer, or Consultant. Learners will gain practical exposure through real-world projects, hands-on exercises, and case studies.
Module 1: Introduction to Salesforce CRM Overview of Salesforce ecosystem Cloud computing concepts (SaaS, PaaS, IaaS) Salesforce editions & features Salesforce architecture and environment setup.
Module 2: Salesforce Administration Basics Organization setup & company profile User management: roles, profiles, permission sets Object Manager: standard vs. custom objects Tabs, apps, and page layouts.
Module 3: Data Modeling & Management Fields, data types, and relationships (lookup, master-detail, junction) Schema builder & data architecture Data import wizard & Data Loader Data quality, validation rules, duplicate management.
Module 4: Security & Access Control Object-level, field-level, and record-level security Sharing rules & role hierarchy Profiles & permission sets Organization-wide defaults (OWD).
Module 5: Automation in Salesforce Workflow rules & actions Process Builder & approval processes Flows & Flow Builder (Record-triggered, scheduled, screen flows) Assignment rules & escalation rules.
Module 6: Reports & Dashboards Types of reports (tabular, summary, matrix, joined) Report filters, formulas, and groupings Dashboard creation & customization Dynamic dashboards & sharing.
Module 7: Apex Programming Introduction to Apex & governor limits Variables, data types, operators Collections (lists, sets, maps) SOQL & SOSL queries Triggers & exception handling Test classes and deployment best practices.
Module 8: Visualforce & Lightning Development Visualforce pages, controllers, and extensions Lightning Experience vs. Classic Lightning App Builder Lightning Web Components (LWC) & Aura components Custom UI development.
Module 9: Integration & APIs Salesforce APIs (REST & SOAP) Callouts & integrations with external systems Salesforce Connect & External Objects Middleware & integration patterns.
Module 10: Deployment & Real-Time Projects Sandboxes & change sets Salesforce CLI & version control (Git basics) Application lifecycle management Capstone project: end-to-end Salesforce app (Admin + Dev features) Interview preparation & certification guidance.
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Email: coursedivine@gmail.com
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