Soft Skills Certified Course

 Syllabus:

Module 1: Introduction to Soft Skills Overview of soft skills, importance in personal and professional life, self-awareness, and personality development basics.

Module 2: Communication Skills Verbal and non-verbal communication, active listening, clarity in speech, professional conversations, and communication barriers.

Module 3: Interpersonal Skills Building relationships, teamwork, empathy, trust-building, and effective collaboration in the workplace.

Module 4: Emotional IntelligenceUnderstanding emotions, self-control, motivation, empathy, handling stress, and emotional balance at work.

Module 5: Leadership & Team Management Leadership styles, decision-making, delegation, motivation techniques, and team coordination.

Module 6: Time Management & Productivity Goal setting, prioritization, planning, managing deadlines, work-life balance, and productivity improvement.

Module 7: Problem-Solving & Critical Thinking Analytical thinking, creativity, decision-making models, handling challenges, and workplace problem-solving.

Module 8: Presentation & Public Speaking Skills Presentation planning, confidence building, body language, voice modulation, and handling audience questions.

Module 9: Professional Etiquette & Workplace Skills Corporate etiquette, grooming standards, email and phone etiquette, meeting behavior, and office ethics.

Module 10: Interview Skills & Career Readiness Resume building, interview techniques, group discussions, mock interviews, and career planning.